Play Responsibly and Safely at xbja
Play with enjoyment, stay in control. xbja always places your safety and well-being as the top priority.
Why Is Responsible Gaming Important?
Online casino and sports betting is a form of entertainment — not a guaranteed source of income. xbja believes that playing with a healthy mindset and within your means keeps the experience enjoyable for every player. That is why we provide a range of protective tools to help you stay in full control of your gaming.
The risk of financial loss in gambling is always present. For some people, it can become a problem. Taking action before things go wrong, and seeking help when needed, is the wise approach. On this page, we will show you how to use xbja's tools to keep yourself and your family safe.
Our Protective Tools
After logging in to xbja, the following tools can be used at any time from the Settings section.
Set Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A request to increase the limit takes effect 24 hours after submission, which helps prevent depositing more during impulsive moments.
Session Time Limit
Set a maximum duration for each gaming session. When the set time is reached, a warning message will appear and the session will end automatically if needed. This is effective at preventing the habit of playing for long stretches at a time.
Time-Out (Break)
If you want to take a break for a few days, choose the time-out option. Your account can be temporarily closed for anywhere from 24 hours to 6 weeks. During this period, no deposits or bets will be accepted.
Self-Exclusion
If you feel that gaming is becoming a problem, use self-exclusion. Your account can be closed for a set period or permanently. It is not possible to reactivate your account while exclusion is in effect.
Reality Check
At regular intervals, a pop-up message will remind you how long you have been playing and how much you have spent. This helps build awareness and brings you back to reality.
24/7 Support
For any responsible gaming concerns, xbja's support team is by your side around the clock. Contact us via live chat or email — support is available in both Bengali and English.
Check Yourself
The questions below may help you review your gaming habits. If one or more answers are "yes", consider seeking support.
- Have you placed bets beyond your budget and felt regret afterwards?
- Have you felt an urge to play more in order to recover losses?
- Have you hidden the extent of your gambling from family or friends?
- Has gaming caused you to neglect work, studies, or family responsibilities?
- Do you feel restless or irritable when you are not gambling?
- Have you borrowed money to place bets in order to deal with a financial crisis?
If any of the situations above feel familiar, use xbja's self-exclusion or time-out tools, or contact our support team today.
Safe Gaming Tips
Plan a Budget
Before you start playing, set a fixed budget — only the amount you can afford to lose without it affecting your daily life. Keep your entertainment budget separate from emergency savings or household expenses.
Set a Time Limit
Decide in advance how long you will play each day. When a session ends, take a break, go outside, or spend time with family. Avoid long, continuous sessions.
Think of It as Entertainment
Treating gaming as a way to earn money leads to problems. Think of each bet as the cost of entertainment. Winning brings joy, losing brings experience — this mindset is the key to staying healthy.
Do Not Play When Upset
Avoid gaming when you are under stress, anxious, or angry. Your decision-making ability weakens in these states and the risk of financial loss increases.
Account Security
Your xbja account is for your use only. Never share your login details with anyone else — not even family members. Keeping the information you provided at registration accurate makes identity verification easier in any situation and keeps your funds secure.
Creating multiple accounts is strictly prohibited. Any attempt to open a new account while under self-exclusion will be cancelled and the associated funds may be withheld.
Change your password regularly in Account Settings and keep two-factor authentication enabled. If you notice any suspicious activity, notify xbja support.
How to Use the Tools
After logging in to xbja, click on your profile icon in the top right corner. From there, select the "Responsible Gaming" option. From this section, you can:
- Set deposit limits.
- Set a session time limit.
- Customize the interval for reality check reminders.
- Take a time-out (temporary break).
- Apply for self-exclusion.
After activating any tool, a confirmation email will be sent. If you have any issues, the support team will assist you right away via live chat or email.
Contact Us for Support
All responsible gaming requests are handled with the highest priority.
Responsible Gaming FAQ
Enjoy Safely — with xbja
Use responsible gaming tools, stick to your budget, and play with enjoyment. See the links below to learn more or get started.